Shipping and Returns

SHIPPING

At this time we do not ship outside of Canada and the US.

CANADIAN ORDERS

All orders of originals and merchandise ship within 5-10 business days from Sarah's studio in Almonte, ON.

All orders of print reproductions ship from within 5-10 business days from Coburg, ON.

*8x10 prints ship letterman and will not have a tracking number.

Most orders will ship through Canada Post. Oversized artworks will require freight shipping. 

US ORDERS

For international orders, any taxes or duties due upon delivery are the sole responsibility of the purchaser.

SALES AND RETURNS

All sales are final. If you change your mind about the purchase of an original artwork you may return it, at your expense, and a store credit for the purchase amount will be applied.

All orders over $250 are insured by Sarah at the time of shipping. Should your order arrive damaged, please contact Sarah immediately. You will be asked to provide an image of the damaged shipping vessel and the damaged artwork. 

CUSTOMER SERVICE

I love to hear from my customers. I will do my best to get back to you as soon as possible. Weekends and summers are often spent by the water at my cabin where there is no cell service and no wifi. Please be patient. I am making more beautiful art. 

Customer Service contact: sarahjaynesfineart@gmail.com 

RIGHTS TO IMAGES

The artist reserves the right to use and sell reproductions of sold work to promote her work. All reproduction rights are retained by the artist herself. Any purchased artwork may not be reproduced by any process without permission from the artist.